Shipping Details

At Botanicara, we strive to get your order to you as quickly and safely as possible. Please read our shipping information below.

Processing Time

All orders are processed within 1–3 business days after payment is confirmed. Orders placed on weekends or public holidays will be processed on the next business day.

Shipping Destinations

We currently ship to Australia and selected international destinations. If you are unsure whether we ship to your location, please contact us at support@Botanicara.store.

Estimated Delivery Times

Destination	Estimated Delivery
Australia (Standard)	5–10 business days
Australia (Express)	2–5 business days
International	10–21 business days

Shipping Costs

Shipping costs are calculated at checkout based on your location and chosen shipping method. We occasionally offer free shipping promotions — subscribe to our newsletter to stay updated.

Order Tracking

Once your order has been shipped, you will receive a confirmation email with a tracking number. You can use this number to track your package through the carrier's website.

Delays

Delivery times are estimates and may vary due to factors outside our control, including carrier delays, customs processing (for international orders), or adverse weather conditions. Botanicara is not responsible for delays caused by third parties.

Lost or Damaged Packages

If your package arrives damaged or does not arrive within the estimated timeframe, please contact us as soon as possible at support@Botanicara.store so we can investigate and assist you.

International Customs & Duties

International orders may be subject to customs duties, taxes, or import fees upon arrival in the destination country. These charges are the responsibility of the recipient. Botanicara has no control over these fees and cannot predict their amount.

Contact Us

If you have any questions about shipping, please reach out to us at:
Email: support@Botanicara.store